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1300 969 367

In these terms and conditions, “we” “us” and “our” refers to Australian College of Weight Management (ABN 16 605 382 956). Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions.

We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.

Our Website Services

Our services are provided to adults over the age of eighteen (18) years.

All prices are in Australian Dollars (AUD) and are inclusive of GST, unless otherwise indicated; Nationally Accredited Courses are exempt from GST.

The RRP for our courses can be found on their respective pages.

We endeavour to ensure that our price list is current. We reserve the right to amend our prices at any time. If you have placed an order, we will fulfil your order at the price listed at the time you ordered.

Product Descriptions

We strive to ensure that our products are described as accurately as possible on our website, however we do not warrant that the description is accurate. Where we become aware of any mis-description, we reserve the right to correct any error or omission.

Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.

Australian College of Weight Management Security Policy
Australian College of Weight Management uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Australian College of Weight Management or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within eWAY’s  bank-grade data centre, further protecting your credit card data.
  • eWAY is an authorised third party processor for all the major Australian banks.
  • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the
    merchant account held by Australian College of Weight Management.

For more information about eWAY and online credit card payments, please visit

Delivery Policy
Physical goods
After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address).  We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Australian Post within 2 working days; however if goods are unavailable delivery will take a little longer.

If you wish to query a delivery please contact us at

Courses and digital products
After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address).  We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your course access or product download details via email within 1 working day.

If you wish to query a delivery please contact us at

Refunds and Returns Policy

Physical Products

If for any reason you are not completely satisfied with your purchase we will give you a 7 day money-back guarantee from the time you receive the goods. Please email us at
within that time if you are not satisfied with your purchase so that we can resolve any problems.

This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage.

You assume any risk of lost, theft or damaged goods during transit and therefore advise you take out shipment registration of insurance with your postal carrier. Australian College of Weight Management will not be responsible or parcels lost or damaged in transit if you choose not to insure.

Courses and digital products

Please select digital products carefully as no refund will be provided for these items; due to the nature of digital products, they cannot be returned once downloaded.

For all courses; a full refund of fees, less a $295 administration fee, will be given to students who withdraw their enrolment in writing within 7 days of enrolment. No refunds will be given after the 7 day withdrawal period from the date of enrolment. Please email us at within that time if you are not satisfied with your purchase so that we can resolve any problems.

In circumstances where a student has entered into a payment plan for payment of course fees and withdraws from the course after 7 days of the date of enrolment, the student will be liable for all payments due under the agreed payment plan.

For a full list of the Terms of Enrolment, please click here.


This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.

You may link our website only with our consent. Any such linking will be entirely your responsibility and at your expense. By linking, you must not alter any of our website’s contents including any intellectual property notices and you must not frame or reformat any of our pages, files, images, text or other materials.

Intellectual Property Rights

The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a licence to use those materials.

All trade marks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.

Any comment, feedback, idea or suggestion (called “Comments”) which you provide to us through this website becomes our property. If in future we use your Comments in promoting our website or in any other way, we will not be liable for any similarities which may appear from such use.

Furthermore, you agree that we are entitled to use your Comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your Comments.

If you provide us with Comments, you acknowledge that you are responsible for the content of such material including its legality, originality and copyright.

We, so far as permitted by law, assert our Moral Rights.


Whilst we take all due care in providing our services, we do not provide any warranty either express or implied including without limitation warranties of merchantability or fitness for a particular purpose.

To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded.
We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.

From time to time we may host third party content on our website such as advertisements and endorsements belonging to other traders.

Responsibility for the content of such material rests with the owners of that material and we are not responsible for any errors or omissions in such material.

Limitation of Liability

To the full extent permitted by law, our liability for breach of an implied warranty, condition, representation or provision of goods and services is limited to the supply of the goods and services again or payment of the costs of having those services supplied again.

We accept no liability for any loss whatsoever including consequential loss suffered by you arising from services we have supplied.


By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.

Medical Disclaimer

In addition to the general terms and conditions set out for this website, the following disclaimer also applies:

The information contained in this site is designed to provide useful information on weight-loss, healthy eating and exercise and is not intended as a substitute for the advice of your physician or other health care provider. Before starting any weight-loss or exercise program, or for advice on any specific medical conditions or dietary requirements, always seek medical advice.

The use or mention of specific products or companies in this site does not constitute an endorsement by Australian College of Weight Management Pty Ltd, nor does the mention of specific companies imply that they endorse Australian College of Weight Management Pty Ltd.

Whilst great care has been taken in the preparation and accuracy of the information contained in this site, we do not warrant that the information it contains will be free from errors or omissions, or that it will be suitable for the reader’s purposes.

By accepting the general Terms and Conditions and the use of this site, each user shall hold harmless and indemnify, now and in the future Australian College of Weight Management Pty Ltd, its directors, agents and employees from all loss which may be incurred by any party, directly or otherwise from the use of any suggestions, preparations, procedures, opinions or other materials obtained from or relied upon from this site.


These terms and conditions are to be governed by and construed in accordance with the laws of Qld and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in Qld and you agree to submit to the jurisdiction of those Courts.

If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.

Should any Term or Condition not be governed by the laws of Queensland, the laws of the Commonwealth of Australia shall apply. You agree to submit to the jurisdiction of the Commonwealth of Australia in this regard.


We undertake to take all due care with any information which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.

Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed via the  link from the bottom of our home page.

Customer Service

We maintain the quality of what we do through constant ongoing review with our students and delegates, of all aims, activities, outcomes and the cost-effectiveness of every activity. We encourage feedback and always conduct all of our activities professionally and with integrity. We take great care to be completely objective in our judgement and any recommendations that we give, so that issues are never influenced by anything other than the best and proper interests of our students and delegates.

Company Details

Australian College of Weight Management Pty Ltd (ABN 16 605 382 956)

Any enquiries should be directed to ph: 1300 969 367 or email:

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